Our trees are expertly crafted from high-quality Firtecht™ PE and PVC materials that replicate the look and feel of real pine. Each tree is designed for durability, easy setup, and fire resistance, ensuring you can enjoy the festive season for many years to come.

We offer high-quality artificial trees in a variety of sizes, from 5 to 12 feet tall.

Measure your ceiling height and leave about 15-20cm (6-8 inches) of clearance between the top of your tree and the ceiling. You will also need at least 15–30cm (6-12 inches) of space on each side between the widest part of the tree and nearby walls, furniture, or doorways.

For example, a 7.5-foot tree fits nicely under an 8-foot ceiling. And if your chosen tree is 150cm wide, you’ll want a space about 180-210cm wide in total.

You can read our guide for more details.

FirTECT™ is our unique, state-of-the-art technology designed to produce the most lifelike artificial Christmas trees available. Each branch is meticulously 3D-moulded from real fir tips and needles, using premium PE (polyethylene). This innovative process captures every little detail, from the texture of the needles to the subtle variations in colour, resulting in trees that look and feel just like the real deal.

What sets FirTECT™ trees apart is their exceptional craftsmanship and quality. Unlike standard artificial trees, which can appear sparse or lose their shape over time, FirTECT trees are designed to be dense and durable. Each branch is engineered to maintain its fullness and structure, season after season, standing strong against sagging, fading, and wear. The outcome is a tree that stays beautifully lush and vibrant year after year.

We have both options available! Mason’s pre-lit trees are designed with energy-efficient LED lights that distribute light evenly, giving a warm, inviting glow. If you prefer to create your own lighting design, Mason’s unlit trees are just what you need!

Yes, we absolutely do! You can select from our exclusive Christmas Tree Bundles, which come with everything you need for a beautifully decorated tree, so no extra styling is necessary. We offer two types of bundles:

Starter Kit: Ideal for first-time owners or those seeking excellent value. It includes a 5 ft or 6 ft tree along with lights, baubles, and a classic tree topper.

Premium Bundle: This is ideal for those who want a tree that really stands out. Choose from any of our premium FirTECT™ trees and get a complete designer décor set, expertly curated to match your chosen theme.

You can choose from 6 colour themes:

• Silver
• Gold
• Rose Gold
• Red
• Blue
• Champagne Gold

Each Starter Kit is styled in one matching colour. They’re perfect for smaller homes, offices, or anyone decorating their first tree.

Explore our 9 exclusive Premium Bundle themes, all designed by our skilled in-house team, which is a favourite among Singapore’s luxury hotels and upscale malls. The colour themes are:

• Warm
• Grand Champagne
• Gold Lux
• Rose Gold
• Gold Ribbon
• Cool
• Silver
• White
• White and Clear

Every theme comes with its own distinct colour palette and vibe. Whether you’re after something cosy and traditional or modern and chic, you can find just the right one for your setting.

Each Starter Kit includes:

• A 5 ft or 6 ft artificial Christmas tree

• LED lights (matching your chosen colour theme)

• A box of 24 baubles

• A star topper

• Optional add-ons such as tree picks and sprays

Every kit provides unbeatable value and includes all the essentials you need for a festive, coordinated setup.

Each Premium Bundle includes:

• Designer baubles

• Premium LED lights

• Statement tree topper

• Optional ribbons, sprays, and picks (depending on theme)

You can choose your tree size (6 ft, 7 ft, or 8 ft) and decide whether to include the tree or purchase the décor set separately.

Yes! You can mix and match colours or add extra décor items to your order. Contact Mason’s customer support via the red chat box or WhatsApp (+65 8850 2755) before checkout, and we’ll help you create your perfect look.

No, your items will arrive neatly packed and ready for easy setup. Assembly is quick and simple, but we also offer professional assembly and styling for an additional fee, if you’d like to have your tree perfectly arranged by our team.

Yes! Premium Bundles receive an automatic 5% discount at checkout, and Starter Kits enjoy $5 off automatically. Orders above $200 qualify for free delivery across Singapore, every day, including weekends and public holidays.

After the festive season, carefully remove all ornaments, lights, and decorations. Always keep your tree in its original box (plastic bags are not recommended, as they can trap moisture and damage the branches). Store it in a cool, dry area to prevent warping or fading. Avoid placing heavy items on top of the tree box.

We advise that you keep decorations and lights separate from the tree. Store baubles in individual compartments or bubble wrap to prevent breakage. Coil string lights neatly and secure with ties or a spool to avoid tangling. Store all items in labelled boxes so you can easily find them next year.

Yes! For just $50 per year, Masons can safely store your Christmas tree at our warehouse. You can also opt for round-trip delivery for an additional $50, so your tree is collected from your home and returned next Christmas. Please ensure the tree is packed securely in its original box. For scheduling, WhatsApp us at +65 8850 2755.

Here are some top tips to keep your Mason’s artificial Christmas tree in great condition year after year:

• Always handle your tree gently, especially the branches.

• Avoid bending or folding branches unnecessarily.

• Keep the tree away from heat sources, direct sunlight, and humid areas.

• When storing, do not stack anything heavy on the tree box.

• If you have pets or young children, consider keeping the tree covered or elevated to prevent accidental damage.

Absolutely! Mason’s Home Decor offers fully decorated Christmas tree rentals, including delivery, set-up, and takedown. Rent a tree for the season and return it after the holidays. No storage needed!

If you need to make changes or cancel, please contact us via WhatsApp at +65 8850 2755 or through the red chat box as soon as possible. While we’ll do our best to assist, changes may not always be possible once your order has been processed.

After payment, you’ll receive an order confirmation email. Once we’ve verified your order and scheduled delivery, a second email will confirm your delivery details.

Mason’s Home Decor accept Visa, MasterCard, PayPal, Apple Pay, and Stripe for online payments. You can also choose Cash on Delivery if you prefer to pay when your order arrives.

Yes, all online transactions are processed securely through trusted payment gateways such as Stripe and PayPal, which use encryption technology to protect your personal and payment information.

Orders may occasionally be cancelled due to stock unavailability or verification issues. If this happens, we’ll notify you immediately and issue a full refund.

Yes, a tax invoice is automatically emailed to you once your order is confirmed. If you need another copy, please contact our customer care team, and we’ll resend it.

Yes, absolutely. For bulk or corporate purchases, please email us at [email protected]. We’ll be happy to assist with custom quotes and delivery arrangements.

Mason’s Home Decor deliver every day, including weekends and public holidays, so you can receive your Christmas items whenever it’s most convenient.

Delivery slots are available during two time windows:

• 10 am – 5 pm

• 7 pm – 10 pm

Delivery is FREE for all orders above $200.

For orders below $200, a flat fee of $7.90 applies.

If your delivery address is in Tuas, Jurong Island, or Sentosa, an additional $50 surcharge applies, regardless of the order amount.

At the moment, we deliver within Singapore only. We do not offer international shipping or overseas delivery.

Delivery usually takes place within 2–5 working days after your order is confirmed. You’ll receive an email with your delivery details once your order has been processed.

Yes! We can arrange special delivery times (e.g. after-hours deliveries) for an additional fee. Simply contact our friendly customer care team via the red chat box or WhatsApp (+65 8850 2755) to discuss your request.

Absolutely! You can self-collect your order any day between 11am and 8pm at our showroom:

5 Pereira Road, #04-01, Asiawide Industrial Building, Singapore, 368025

Find us on Google Maps.

You’ll receive a confirmation once your order is ready for collection. Please bring your order number with you when you arrive.

Please ensure that your purchase can fit into your building’s lift, doorway, or staircase before delivery. If there’s no lift access, a $20 fee per flight of stairs applies. Alternatively, you may choose to bring your item up from ground level yourself.

If delivery fails due to an incorrect address, inaccessible location, or missed appointment, a $50 re-delivery fee will apply. Please double-check your delivery details at checkout to avoid this!

If you notice a missing, damaged, or incorrect item, or if your delivery didn’t arrive as expected, please get in touch with us immediately via:

• WhatsApp: +65 8850 2755

• Chat box: bottom-right of the website

• Email: [email protected]

Our support team will investigate and resolve the issue as quickly as possible.

Yes! We accept returns and refunds as long as your purchase is in its original condition and you contact us within 7 calendar days from the date your order was delivered or collected. Contact us via WhatsApp (+65 8850 2755) or our online chat to initiate the process.

A small restocking fee of 10% applies to every return. This means you’ll receive a 90% refund of your total order amount once the item is returned in original condition.

The customer must hand-deliver all returns to our showroom at:

5 Pereira Road, #04-01, Asiawide Industrial Building, Singapore 368025

Find us on Google Maps.

Unfortunately, we do not currently offer pickup for returns.

At this time, exchanges are not available. If you wish to get a different item, please return your original purchase for a refund and place a new order.

No, Mason’s Home Decor can only accept items that are unopened, unused, and in their original packaging. Opened or damaged items will not be eligible for refund.

If your product arrives faulty or damaged, we’ll make it right as soon as possible. Depending on the issue, we’ll arrange for a replacement, partial refund, or full refund.

For example, if one bauble in a set of six is broken, we’ll refund the cost of that single piece.

Please contact us with the details of your faulty or damaged product.

You can reach our friendly customer care team via:

• WhatsApp: +65 8850 2755
• Email: [email protected]
• The online instant chat box 

Every Mason’s Christmas Tree comes with a complimentary 10-year warranty covering manufacturing defects, a testament to our commitment to quality and durability.

The warranty protects you against:

• Structural or frame defects

• Faulty hinges or branch mechanisms

• Manufacturing issues that affect normal use

If a defect is found, we’ll repair or replace the affected part at our discretion.

Our standard warranty doesn’t cover:

• General wear and tear

• Needle shedding or minor cosmetic blemishes

• Damage caused by accidents, mishandling, pets, or incorrect storage

Our Premium Extended Warranty offers total peace of mind. For a limited time in 2025, you can get it for just $100 (original price: $300). Here’s what it includes:

• 3 years of full coverage: Covers accidental damage, wear and tear, and defects.

• 1-for-1 Tree replacement guarantee: Receive a brand-new tree of the same or equivalent model.

• One-time claim: Each warranty covers one replacement only during the 3-year period.

• Extra protection: You still retain the 10-year warranty for manufacturing defects.

Add it to your cart when buying your tree. If you’ve already purchased your tree, you can buy the warranty separately and include your original order number in the “Order Notes” so we can link it to your tree.

Yes. Both warranties run concurrently:

• You get 10 years of manufacturing defect coverage, and

• 3 years of 1-for-1 replacement coverage (if you add the extended plan).

Keep your order confirmation and warranty certificate for future reference. If you face an issue, contact us with photos or videos of the problem and your order details.

Our support team will assist with repair, replacement, or a 1-for-1 exchange, depending on your plan.

Your warranty begins from the date of delivery and is valid for the original purchaser only. Please not that warranties are non-transferable.

You can reach us in several ways:

• WhatsApp: +65 8850 2755

• Email: [email protected]

• Instant Online Chat: Click the red chat box at the bottom right of our website for live support.

• Showroom Visit: 5 Pereira Road, #04-01, Asiawide Industrial Building, Singapore 368025

Our showroom is open daily from 11am to 8pm, including Sundays and public holidays.

• Instant Online Chat: Receive an immediate response from our customer care officers during online hours.

• WhatsApp & Email: Typically within a few hours during business hours. For urgent queries, we recommend using WhatsApp or online chat.

• Mason’s Home Decor is Singapore’s number one Christmas tree brand, operating exclusively via www.mason.com.sg and christmastree.sg for Singaporean customers, and christmastree.my for Malaysian customers.

• We have tens of thousands of customer reviews on our site and Google listings: Christmas Tree Singapore (4.7★) and Mason’s Home Decor (4.3★)

• If you prefer to make a purchase in person, you are welcome to visit our showroom in Singapore. We have a 5,000-square-foot warehouse with over 1,000 products.

• We are focused 100% on premium Christmas products. 

We love hearing from our customers! You can leave a review on either of our Google listings:

• Christmas Tree Singapore – 4.7★

• Mason’s Home Decor – 4.3★

Tips for your review:

• Shopping experience: Was it easy to find the right tree/ornaments?

• Service & delivery: Were we on time? Did our team help?

• Product quality: How lifelike was the tree? Was setup fast?

• Overall: Would you recommend us?

Earn a $5 PayNow rebate:

• Minimum spend: S$150 per order

• Post a review on either or both Google listings

• Send a screenshot to WhatsApp +65 8824 1968 with your order number and name

• Rebate processed on the 1st and 14th of each month

Yes! Win $2,000 or a trip for two to Italy by posting a photo of your decorated Masons Christmas tree.

How to enter:

1. Spend $150+ at Mason’s Home Decor (receipts from June 2025 onward; multiple receipts allowed).

2. Post ONE photo of your decorated tree as a comment on the official Facebook post. Bonus points if family, friends, or pets appear!

Prizes:

• Grand prize: Winner’s choice of Round-trip tickets to Italy (via Singapore Airlines) or S$2,000 cash

• 4 runner-ups: S$150 PayNow each

Judging:

• 80% Judges’ score: festive styling, tree presentation, captured moment, photo quality, originality

• 20% People’s choice: based on reactions on the official Facebook post

Important: All winners are published on social media with moderation to prevent negativity.