Frequently Asked Questions

Christmas Tree Singapore by Masons Home Decor are the experts and specialists in delivering to you amazing and top quality Christmas products. These include artificial Christmas Trees, Christmas Ornaments, and Christmas Decorations, all at the greatest value. We have trees that range from the favourite traditional designs to those that are hyper realistic.

We are always extremely delighted to be able to play a small role in making your Christmas a magical one. These Christmas Trees have the stunning ability to transform the atmosphere in your home to become a Christmas wonderland!

We have prepared a set of frequently asked questions that may aid you in your process to manufacture your Christmas Wonderland!

Does Christmas Tree Singapore provide Delivery Services?

Yes. Delivery is free for all purchases above S$150.00 (per order). Otherwise, delivery would cost S$10.00 per location. 

We deliver on all days including public holidays. Our delivery time slots for Christmas products are 10 am to 5 pm and 7 pm to 11 pm. You may select these time slots when you are at check out.

If you wish to receive your tree at a more specific timing, you may do so via self-collection at our office located at 5 Pereira Road, #04-01, Asiawide Industrial Building, Singapore 368025.

What is the earliest date of delivery?

We provide same day delivery for all orders.

What are the differences among all 6 types of Hyper Realistic Christmas Trees?

ALTAECO – Slim Colorado Pine Christmas Tree:

This tree is perfect for any apartment or home with space limitations. In spite of the impressive density of this tree, it is slim enough to fit in any apartment.  The 2.1 metre height tree is only 80 cm in width, while the 1.8 metre height tree is only 70 cm in width. Allow yourself to go for a tall and elegant looking tree without having to worry about space constraints!

ARIOSTEA – Premium Traditional Christmas Tree:

Very similar to the artificial Christmas Trees you see on the shelf at your departmental stores. Just that, our trees are engineered to be denser with more branches and possess very beautiful shades of green. The most popular tree every Christmas. You will definitely not be disappointed. 

ARENARIA – Ultra Realistic Balsam Fir Christmas Tree:

Insanely dense and amazingly realistic. No amount of words can describe the beauty of this tree. While the prices of the Arenaria really steep, it definitely deserves your attention

ARCADIA – Short Pine Christmas Tree

Pine needle like leaves that are shorter than its long pine counterpart. These trees are the most popular in America and Europe, but are not common in Singapore because of climate reasons. It is dense, bushy, and highly versatile when it comes to decor theme suitability.

ABACO – Giant Needle Pine Chirstmas Tree Christmas Tree:

Possesses pine needle like leaves. While we personally feel all trees at Masons Home Decor look perfect even without decorations, a couple of pine cones in the Abaco would bring the word ‘majestic’ to life!

AMAZZONIA – Cashmere Pine Chirstmas Tree:

There is a reason why our Cashmere Pine Christmas Tree is nicknamed ‘King Cashmere’. Hyper realistic, top quality, and stunningly beautiful. Our customers seldom consider for long before eventually securing the Amazzonia!

How should I choose my tree? Are your images real? May I view the tree before purchase?

For a detailed read on how to select your tree, do check out this article, how to select your Christmas tree!

Basically, you should pic a location in your house whereby the Christmas Tree may be seen more prominently and that it is not too hidden. Take note of the height of the ground to the ceiling and provide allowance of at least 20 cm for a tree topper!

All of our images are 100% real. While the main product image is edited for the background to be as pure as possible, the subsequent images show images taken by a mobile phone.

You may drop by to view the trees. The trees are on display at 5 Pereira Road, #04-01, Asiawide Industrial Building, Singapore 368025. We open from 11 am to 8 pm daily including public holidays.

If trees from Masons Home Decor are so premium, why are they priced so cheap and affordably?

Our Christmas Trees are designed using the FirTECT ™ engineering. This streamlined engineering process removes a lot of unnecessary cost most other factories would incur.

Our online set up also reduces many overheads that other business in Singapore would inevitably have to cover. On top of that, being a wholesaler too selling too providing Christmas products to other retail shops in Singapore, we are able to maximise our factory resources, thus keeping prices at an all time low.

How should I purchase Christmas Lights?

Our lights are 10 m in length. Each string of lighting is enough for a 1.5 m tree. You will need an extra set of lights for the 1.8 m version, and another additional set for the 2.1 m version. Our Christmas Tree lights are certified for use in Singapore and are certified by the necessary credentials.

Is setting up the Christmas Tree easy?

It is extremely easy. Our trees are equipped with easy open hinges. This is definitely a fun family activity too. Ensure that you spread out all branches to achieve the best effect! Please click here for a detailed explanation on how to set up your tree. 

We hope this has been super informative! Not found what you are looking for? Contact us now at [email protected]!